150 Canyon Circle Drive
Sedona, Arizona, AZ 86351, United States
+1 928 284 1425

Reservation Policies

• All Maximum occupancies listed for our rooms include children and infants. They are counted the same as an adult. We will Not accommodate more than the maximum number listed for any room. * There is a $15 crib set up charge. We do not provide  "Extra Beds" or "Roll Away Beds".

• There is a $25 per night extra person charge for a 3rd person (including children and infants) in the Sunset Villa and the Purple Lizard Villa which include either the twin window seat bed Or a crib.

• Weekends and some holidays require a minimum 2 night stay. * Rates include a bountiful 3 course breakfast and assorted beverages

• Rates do not include 6.325% tax

• Check-In time is 2 p.m. to 5:30 p.m. Early Check-Ins are accommodated after 11:00 a.m. if your room is ready.
  Late Check-Ins can be pre-arranged when needed.

• Check-Out time is 11 a.m. We are unable to accommodate late check outs from your room but you are more than welcome to relax in our common areas including the pool area after check out.

• No pets are allowed. Anyone who attempts to sneak animals into their room will be charged a $150 cleaning fee and you will loose your reservation and all monies paid.

• We are a smoke free property. Smoking, burning of candles or incense is not permitted. Smoking is only permitted in a designated area outside in the courtyard garden away from the main building. Anyone who smokes or burns anything that causes unique odors in their room will be charged a $150 cleaning fee.

• Wireless internet access is included in the price but is not guaranteed. We are in a rural area with good internet access but we can not guarantee your device will connect to our system or that it will be available 100% of the time.

• All gift certificates, gift cards and discounts must be redeemed at time of booking.

• Only one discount and/or package is allowed per reservation. * 

• Guests are responsible for any damages they or their visitors incur.

• Cancellations require 15 days notice prior to your arrival date. If your booking is for more than 2 rooms or for more than 5 days, cancellations require 30 days notice prior to arrival. If the cancellation is made prior to the required time, the charged amount will be refunded, less a $25 per room cancellation fee. If in the unlikely event that you must cancel your reservation with less than 15 (fifteen) / 30 (thirty) days notice we will issue you a non-transferable one time use gift certificate good for 3 years will be issued for a future stay. This only applies if you book directly with us and does not apply to reservations booked through online travel agents such as Expedia or Booking.com. There will be no credit issued for changes in group size or room size if made within 15 (fifteen) / 30 (thirty) days of your arrival. If you must shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. In the case of a No Show, No gift certificate will be issued.

• 50% of the total charges will be charged to your charge card on the day of your booking and the balance will be charged to your charge card 15, of if applicable, 30 days prior to your arrival. If it is a one night booking, 100% of the room charge will be charged to your charge card at the time of booking. If the booking is made within 15, or if applicable, 30 days prior to your arrival date, 100% of the room charge will be charged to your charge card at the time of the booking.

• If you wrongfully dispute any credit card charges with us, you will be charged for any expenses incurred by us to prove your false claim and you will forfeit any issued or pending gift certificates for canceled reservations.